Instructions

You can use the online consultation system to read documents published by the council and to either make comments during a public consultation or view comments made by others on a particular site option, issue or policy.

Registering, Logging In or Requesting a New Password

Use the links in the security bar that runs across the top of this website. It is has a black background and the links are in white in the top right corner.

You only need to register and login if you wish to make comments, you can view comments made without registering or logging in.

I've forgotten my password

Use the forgotten password form which is linked on the login form. Enter the email address you registered with, then check your inbox for further instructions. If you don't receive an email please check your spam folder although if we don't have a record of you we won't email you.

Making comments

Current documents open to public consultation will be listed on the homepage. Select one of the documents and then from the contents page, click on the chapter, site, issue or policy that you are interested in.

To make comments, click on the pen icon adjacent to the site issue or policy that you are interested in and complete the online representation form.
You will receive an email from North Hertfordshire District Council titled 'Representation received. ID: .....' which records the comments you have submitted against a specific site, issue or policy. You will receive a separate email for each form that you complete.

Viewing comments

You can view comments made without registering or logging in.

Select one of the documents from the Local Plan homepage and then from the contents page, click on the chapter, site, issue or policy that you are interested in.

To view comments, click on the magnifying glass icon adjacent to the site, issue or policy that you are interested in and a summary of all the comments published will be listed.

The number of comments is displayed in brackets next to the icons. Note that comments received are processed by administrative staff before publication so newly posted comments will not appear here immediately.

Viewing Maps

Where there is an interactive map of a site or policy area, there will be a globe icon adjacent to the description or policy for the site. To view the map, click on the icon.

What should I do if I need further help?

If you have any problems, complete the contact us form or call the Planning Policy Team on 01462 474531.